Shipping lead time
Due to the numerous configurations possible for a BajaBoard, most “boards” are stored in sub-assemblies and only fully built once your order arrives.
With the exception of new model release events (where delivery times will be specified), typical lead time for final assembly and testing is 1 to 1.5 week. And then including packaging and preparation of shipping documentation, customers should allow up to 2 weeks prior to the board being shipped.
Actual transit time for Australia is approximately 3-5 business days. Transit time outside of Australia may be 7-20 days depending on the destination country.
How does the board get to me?
Australia
Boards for Australian customers come from our Melbourne headquarters. We send them with Pack & Send. Transit time to major metropolitan regions is between 2 to 4 business days. Rural regions may take a little longer. Pick up option also available.
North America
Boards are first sent to a depot in Hawthorne, CA for processing. Once processing is completed, boards are delivered by Fedex from the depot to the customer address. Due to presence of Li-ion battery, paperwork processing and transit will be longer than usual non-battery related packages.
Europe
Boards are first sent to a depot in Germany for processing. Once processing is completed, boards are delivered by UPS from the depot to the customer address. Due to presence of Li-ion battery, paperwork processing and transit will be longer than usual non-battery related packages.
Other Parts of the World
If you are not from the above 3 regions, please contact us HELLO@BAJABOARD.COM.AU. We will need to verify whether air shipping is available to your destination.
size & WEIGHT
Boards are wrapped and packed inside heavy duty fiberboard boxes, measuring approximately 125cm x 55cm x 30cm.
The actual weight, including packaging, a G4 (2WD) is about 35kg; a G4X (4WD) is about 40kg; a Pantera is about 43kg; a S2 is about 28kg.
SHIPPING INSURANCE
If you want some extra peace of mind, we can organize shipping insurance from third party provider. Cost will be passed on to the customer. Should you wish to obtain such insurance, please advise us prior to shipping.
